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Telepresence and Holography / Holograms - November 2008

Editor’s viewpoint on their differences, likenesses and future...

We all just recently viewed an historic CNN holographic interview on an historic Election Night. CNN stated this type of imaging has never been done before on National TV and I believe that. I haven’t seen anything like it. The live interview caught me by surprise and sure had the “wow” factor attached to it didn’t it? Here’s a link to the actual interview.

CNN Hologram Video

The question now has to be asked. Is it Telepresence?

I’m no expert on the subject but I’m going to throw my hat into the ring, go out on a limb and say yes, I believe it is. Although I know many video conferencing purists are rolling their eyes and grabbing their guns right about now with my statement.

While I do know that Telepresence still hasn’t been universally defined (Houston, we have a problem), here’s how I see it…. Broken down to its simplest form - “tele” (through electronic means) and “presence” (present). This is how I’m justifying my opinion by lumping holography and Telepresence together. Just as Telepresence is surely an offshoot of video conferencing, holographic imaging (like we viewed on CNN) surely has to be considered an offshoot of Telepresence. The interviewer was “telepresent” from Chicago and beamed into the CNN Election Headquarters. She was most assuredly - “telepresent”. There was negligible latency, the imaging was fantastic and both interviewers were rehearsed on what they would say. I’ve just recently read that CNN actually “downgraded” the experience to make it “movie” quality and not as good as it could have been. Maybe they thought us mere mortals would be shocked if they showed their complete hand. I have a feeling it was so big to them, they didn’t want it to get upstaged by the historic election. I’m willing to bet we’ll see the “true” power of this technology in the upcoming weeks and months when they can put the pedal to the medal and show it off without having it sidetracked.

What an amazing time for this technology (all differences and opinions aside). Telepresence Doctors, nurses, teachers, schools and healthcare (healthpresence) will benefit from the recent gains in this state-of-the-art industry whether holograms, Telepresence or holography. Airlines also have to see the threat to a portion of their business travel. Hell, who wants go through security and fly to Miami for a two-hour conference when you can look them in the eye via Telepresence?

Beam me up Scotty! Simply amazing…!

Visit the free Telepresence Forum for more information and discussion

Your Editor and Administrator - L II
"Ride on the Next Plane of Existence" TM

ENCINITAS, Calif. (Business Wire EON) August 5, 2008 -- "Polycom certification is part of our commitment to total customer support," explains Eric Thomas, founder and CEO of FreedomVOICE. "When you call us with a problem, you never get referred out to a third party. We back up everything we sell, whether it's hardware or software."

FreedomVOICE personnel receive a well-rounded education that includes the tools necessary to become certified Polycom resellers. Customer service professionals are thoroughly trained in many areas, including virtual office systems, hosted PBX services, teleconferencing, VoIP quality assurance, customizations and installation troubleshooting.

Customer service is a priority at FreedomVOICE. Calls to Customer service:

Are answered over 99% of the time by a live representative. Have average hold time of waiting to speak to a live representative of approximately 10 seconds. Are not outsourced, but are handled directly from FreedomVOICE corporate headquarters in Encinitas, California. Customer service so permeates the culture at FreedomVOICE, that many division heads at FreedomVOICE got their start in providing client support.

FreedomVOICE has always had a high level of customer service for its programmed services, which are designed in-house, an anomaly in the telephone service industry. With this Polycom certification, FreedomVOICE has improved its ability to assist customers with their telephone hardware technology.

"Polycom is our preferred vendor for our FreedomIQ VoIP Hosted PBX service," states Mr. Thomas. "We feel that their technology fits best with our aggressive VoIP quality initiative to deliver substantial savings to small-to-middle size businesses while ensuring top quality sound."

"FreedomVOICE shares our enthusiasm for helping businesses of any size deploy world-class communications solutions," says Tim Yankey, director of product marketing for Polycom's Voice Communications Solutions group. "Polycom's HD Voice technology helps businesses communicate more productively with crystal-clear audio quality, which is an important aspect of FreedomVOICE's solutions."

To learn how our commitment to high-quality VoIP and total customer service can help your business, contact FreedomVOICE Systems at 1-800-477-1477.

About FreedomVOICE Systems:

Founded in 1996, FreedomVOICE Systems develops and markets FreedomIQ, a VoIP Hosted PBX service allowing businesses and professional offices to interact more effectively with their customers, clients, patients and associates. FreedomVOICE Systems also offers a comprehensive slate of integrated virtual office solutions, enabling business owners to enhance company image, communicate seamlessly with customers, track marketing effectiveness, and increase profitability.

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To learn more about Telepresence, the revolutionary new style of immersive video conferencing; visit these websites:

Telepresence - "Ride on the Next Plane of Existence" - Telepresence
Telepresence Web Portal - Telepresence Internet web portal
Telepresence Report - 24/7 breaking Telepresence related news and information
Via Telepresence - Video conferencing via Telepresence
Telepresence Forum - Free user discussion forum for everything Telepresence related
Telepresence Today - Telepresence information and editor qualified headline news
Telepresence Resource Directory - Telepresence web resource directory
Telepresence Tube - Telepresence videos, pictures and more